01
Contact support
Questions about your account, payments, Approve, Collect, or the Vybe iOS / Android app? Email us from the address linked to your Vybe sign-in so we can verify ownership.
Signed in on web? Open /app and chat with Tricia (bottom-right) for Collect, Checkout, and Pay MCP questions.
Email supportOpens your email app to support@vybe.finance. We typically reply within 1–2 business days.
Never include private keys, seed phrases, payment PIN, or one-time codes in a support message.
02
What we can help with
- Sign-in, password reset, and account access
- @username, profile, and wallet linking
- Sends, payment requests, and agent spend approvals
- Collect offerings, checkout links, and VAPT / Pay MCP setup
- Privacy requests and account deletion
On-chain transfers are irreversible. If you sent to the wrong address or network, contact us with the transaction hash — we may not be able to reverse it, but we can help you understand what happened.
03
Self-serve links
- FAQ — common product questions
- Collect integrate · Pay MCP · Checkout
- Delete account — request permanent deletion of your account and personal data
- Privacy Policy
- Terms of Service
- Sign in · Create account
04
Account deletion
To delete your Vybe account, use vybe.finance/delete-account or email support@vybe.finance with the subject “Vybe account deletion request” from your account email.
05
App Store & Play reviewers
Reviewers: use the demo credentials and fixed OTP documented in App Store Connect / Play Console review notes. For product questions during review, email support@vybe.finance.